Turning into Amazon -- not in a good way - Marketing Manager Alaska Airlines Employee Review

3.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Travel benefits - Medical is pretty affordable - Pay is pretty good for SeaTac / South Sound - Coworkers can be really awesome. Everyone who is an individual contributer (lower level) is really smart and fun to work with. - Senior leadership can be insightful and smart.

Cons

- Constant reorgs which leaves you with fears of being laid off or fired - Direct middle managers do not have management experience, so they are unsupportive, disrespectful, and/or micromange their teams - Employee review process is turing into Amazon, where they rate employees lower to avoid giving merit-based raises - Made people RTO because senior leadership doesn't want people to WFH anymore, no considerations for childcare or other family concerns - Company morale is extremely low. Lots of long-term employees with company knowledge are leaving due to feeling like the company has taken a turn for the worse since COVID - High turnover in corporate all the time due to hiring inexperienced managers and overwhelming workload - Very difficult to hire FTE so you're stuck with too much work - Not a lot of upward mobility to get promoted unless you switch teams - Managers do not know how to support their team members and do not contribute to the team, other than to put more work on individual contriuters

Explore other reviews about Alaska Airlines

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- learning culture - great people - career advancement opportunities - remote opportunities

Cons

- can be chaotic at times

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff and workers are nice and helping each other

Cons

It’s more for tech issues on IPad a working tool that you gotta have on you always. They have a lot different apps. Even they have single sign on it doesn’t work as it should work because I have to log in every single time to every app. It doesn’t remember that few minutes ago you used that app and you have to log in multiple times. What frustrates the most that they barely utilizing finger print lock/unlock and that can be used on different apps and would make life so much easier. Their schedule app logs you out sometimes 10-20 times a day and it’s just I see a wast of time that in that time agents can help guest and instead of that they trying to log in every time to see the next task since your task changes and could change any time so you have to keep eye on it. Alaska IT guys have to come up with a better way.

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