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      Aflac

      Engaged employer

      Aflac reviews

      Great Company But The Call Center Is Rough - Customer Service Representative Aflac Employee Review

      3.0
      28 Feb 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay Decent Benefits Professional environment They make it seem like they appreciate you (this is a conscious effort, I don't believe they really do)

      Cons

      The calls Micro management Supervisors will always seek and find negativity before trying to find positivity

      Explore other reviews about Aflac

      5.0
      14 May 2026
      Digital analyst iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and even better benefits

      Cons

      Not much room for career growth

      5.0
      15 Dec 2015
      Administrator/licensed agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Freedom to be your own boss, trips, bonuses, renewable income (instead of one time commission), career instead of just a job. FORTUNE 500 and a World's most Ethical Company. Great training (at least here in Wyoming) and a family mentality. Great family/work balance.

      Cons

      No base pay, can be a slow start at first, you have to be very organized and self-driven, have to be licensed in life and health to sell insurance (but my management help with the process).

      289
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