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Advanced Call Center Technologies

Engaged employer

I can't speak highly enough about ACT - Recruiter Advanced Call Center Technologies Employee Review

5.0
7 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I can't speak highly enough about ACT. The management team's unwavering support and genuine care set the tone for an incredible workplace. The camaraderie among co-workers is simply awesome, fostering a collaborative environment. The excellent pay and flexible schedule reflect the company's commitment to employee well-being. The Dayforce Wallet's that allows you get 50% of your pay before payday is a thoughtful touch that demonstrates their understanding of financial needs. Additionally, the opportunity to accrue shares in ACT after 1000 hours of work, as an employee-owned company, is a testament to their dedication to employee success and empowerment. ACT excels on all fronts – from its leadership and workforce to compensation, scheduling, and unique benefits. It's a remarkable organization where employees truly thrive.

Cons

Not enough people give them credit on how great the company really is.

Explore other reviews about Advanced Call Center Technologies

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

2.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The position itself opposite offers an opportunity to assist people who really need help. If you’re a person who wants to help people, this is a good spot for you.

Cons

While this is an excellent position to assist people who need help with their financial needs. It is not recommended by leadership that you do so. What I mean by that is that management “micromanages. Every day there’s something new so it offers no stability. This is a job that makes you feel very insecure. They are constantly reviewing your work and never offering any supportive information. Only what you’re doing wrong. I felt insecure every day while doing this job because I really wanted to be empathetic with the collar and management wants you on the call and off the call within a certain period of time. In addition to all of this, the training was so insufficient that I had never even used the phone system before I was put on the floor. There was no nesting. And management expected you to know certain things that you’ve never been taught.

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