Great place to work for people who don't like working! - Systems Analyst AT&T Employee Review

2.0
11 Jun 2008
Recommend
CEO approval
Business outlook

Pros

It looks great on your resume that you've worked at a big company like AT&T. It's almost impossible to get fired. If you do a bad enough job, you may get promoted to management. If you don't like your manager, it won't matter since you probably will only see him/her once a month. You get to work from home.

Cons

"Everything is OK. Don't worry, you have no reason to worry about your job." Those were the words of the weekly meetings. Every week, without fail. Even as they start cutting people. Everyone is treated as a part of a formula. Actual formula they use for promotions: If you are making less than 80% of the AVERAGE person in your new position, you get a 5% raise. If you are making something like 95% to 98% of the AVERAGE you get 1% raise. And some other numbers in between. Doesn't matter if you are God's gift to AT&T or if you just barely are holding onto your job. Speaking of which, what do they do with people who aren't tech savvy (In a tech company, mind you)? Management! The teams I worked on seemed to be filled with people who were just waiting to retire. You won't see many people who are actually excited to be working there. No one willingly puts in the extra time because they thoroughly enjoy their job. Don't get me wrong, you'll find some teams that seem to be amazing. But I haven't worked in any of them, so I can't comment on them.

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5.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Enjoy the work and team

Cons

Very stressful work environment woth constant layoffs

5.0
23 Sept 2014
Recommend
CEO approval
Business outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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