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      DomainTools

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      DomainTools Reviews

      3.4

      49% would recommend to a friend

      (43 total reviews)
      avatar

      Timothy Chen

      69% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Culture and values

      3.6

      Diversity and inclusion

      3.2

      Career opportunities

      3.0

      Senior management

      DomainTools has an employee rating of 3.4 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DomainTools employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      43 reviews
      2.0
      16 Jan 2020

      Cyber is hot, DomainTools is not.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A chance to make the internet a safer place. Working in the hot, cybersecurity industry. Work life balance is excellent for the C-levels who jet set in a few days per week.

      Cons

      It is apparent that leadership is in way over their heads. They are still running the company as if they were 20 instead of 100 employees and their immaturity really shows. Bullying and harassment by legacy employees is tolerated. New employees are never believed. The CEO and CFO expect unquestioning loyalty. If you disagree, you are marginalized. There are still some very smart people that work there, but many are leaving because they are disturbed by how those who have been bullied and harassed have been treated. Accusers are retaliated against. Company rules change on a whim to either support or punish who ever the C-suite wants. Leadership is blind to their problems and how to even begin to solve them.

      avatar
      DomainTools Response
      6y
      Thank you for sharing this feedback. I genuinely appreciate you taking the time to provide information about how you perceive the work environment at DomainTools. We value all of our current and former employees' feedback to help us improve as an organization. I want to make it clear that as a person I have zero tolerance for harassment of any kind, and that DomainTools as a company has zero tolerance as well. We believe we have responded promptly and appropriately any time someone has raised concerns of inappropriate conduct, but would agree this is an area all companies should be trying to continuously improve. We are committed to creating a transparent, collaborative and inclusive environment at DomainTools where every single employee is comfortable and can do their very best work. If there are additional specifics you would like to provide, I welcome hearing from you at Feedback@domaintools.com. - Tim Chen CEO
      2.0
      12 Feb 2020

      A Lot of Lost Opportunity Here

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Our data helps our customers locate and block bad actors in their network. That's pretty cool when you consider who we're helping to protect. Free snacks, paid parking and a good location.

      Cons

      I've been here for a while now and watched C level's, directors, managers, and other great employees leave or disappear. Weeks or months later, we get company-wide emails that they no longer work here. Transparency appears to be a moving line in the sand but still one of our core values. Management positions go unfilled, and sr level management left appears to be coasting towards some inevitable end either intentionally or it just all got away from them. Out of only around 98 employees, CTO, Head of HR, VP of Product, SVP of sales, directors, managers, and employees in all departments all gone over the last six-nine months or so. Are the C levels in over their heads? Are we about to be sold?

      1.0
      5 Mar 2021

      Captainless Ship

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Folks across the company are passionate about what they do.

      Cons

      Senior leadership is either at a stand-still or in decline, and those sticking around are mostly just trying to make it to the next quarter above water. At a company this small weak leadership makes all of the difference.

      Viewing 1 - 3 of 43 Reviews
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      Glassdoor has 44 DomainTools reviews submitted anonymously by DomainTools employees. Read employee reviews and ratings on Glassdoor to decide if DomainTools is right for you.