Diff Agency Reviews

4.2

84% would recommend to a friend

(59 total reviews)

Ben Crudo

94% approve of CEO

71% positive business outlook

Diff Agency has an employee rating of 4.2 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Diff Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

59 reviews
1.0
18 Mar 2019

Needs better upper management

Recommend
CEO approval
Business outlook

Pros

Coworkers are nice. Great comradery amongst colleagues Great snacks selection as perks Yoga and Workout Bootcamp

Cons

Upper Management is a mess, definitely not trustworthy Great efforts to install new structural policies do more harm than good Low salaries and almost no raise opportunities They cut bonuses on already meagre salaries Policies and stressful work load can bring you to the brink of loosing your sanity (you risk having occasional burnouts or quit before that happens) Big turnover rate of employees

avatar
Diff Agency Response
6y
Thank you for your review! We are sorry to hear that you didn’t have the positive experience that we want everyone at diff to have. Diff is growing fast and our Senior Leadership Team is currently working on better ways for us to handle this rapid growth. The Senior Leadership Team is open to feedback. If you feel comfortable sharing your opinion, I encourage you to reach out directly to the Senior Leadership Team, or, you can submit your feedback to HR. We appreciate hearing the details of your experience so that we can continue to work towards bettering our work culture. Diff benchmarks all salaries against the market to make sure we pay our team members fairly. We also review salaries every 6 months and adjust them when necessary. The majority of our team members receive 100% of their bonus every year. Unfortunately, below standard personal performance may affect the bonus. When performance is below standard, employees are notified during their one on one with their lead early enough for them to improve. When our team members learn new skills, contribute, and help their team, we never hesitate to give raises during the year. We are sorry to hear that your workload at diff was stressful. Our developers typically work 33 hours per week, and we always encourage our developers to let their lead or HR team know if they are feeling overwhelmed so that we can help. According to our data, diff’s turnover rate is lower than the industry standard. We believe that this is attributed to diff’s dedication to open communication with staff. We are continuously working to address issues that are brought to our attention, and we are committed to ongoing improvement. As mentioned before, please do not hesitate to reach out to us with more detailed feedback, so that we can address the issues and improve.
3.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

- The people - Nice office - Benefits - Work from home days

Cons

- Pay is in the low end - Overtime almost every week - Argument for overtime is "work week is 35 hours, so that's 5 hours per week you should be willing to give as overtime" - Guilting employees/mentioning in reviews if they don't do as much overtime as others - Micromanagement - Time logged is down to the minute, bathroom breaks are not included in work hours - There's way too much focus on perception, example: warnings without evidence other than perception - Deadlines are promised to customers without thinking of QA time, meaning lots of overtime on Friday nights and weekends for features promised for Monday morning

avatar
Diff Agency Response
6y
Thank you for your review! We are sorry to hear that you didn’t have the positive experience that we want everyone at diff to have. We have been benchmarking the salary of each role in the company against the market. We don’t hesitate to adjust salaries if the market changes. We currently review every employee's salary every 6 months. Our developers and QA analysts usually work between 33 hours worth of work each week, while their salary is based on a standard 40-hour workweek. We believe in work-life balance, which is why we don’t request everyone to fulfill their 40-hour workweek. Like with most companies, there are moments in the year that are busier than others and our team is always happy to step up to help. We apologize if you received a warning that felt unfair. We don’t use warnings often as we believe people come to work with the intention of doing their best. So, when there are moments in which an employee isn’t doing as well, we ask how we can support them better. We are continually finding ways to improve our processes which is why we now have a Coach that is working with Front-End and QA on improvements. QA Analysts are now integrated into the development teams to promote continuous communication. Please don’t hesitate to reach out to us to discuss this further - you can contact your former team lead, or reach out to our HR team.
1.0
30 Mar 2020

fake culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

working w/ talented and cool people

Cons

ego mgmt with no vision, extremely disorganized

Viewing 1 - 3 of 59 Reviews

Glassdoor has 65 Diff Agency reviews submitted anonymously by Diff Agency employees. Read employee reviews and ratings on Glassdoor to decide if Diff Agency is right for you.