Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Good people to work with" ((in 57 reviews)); "Great staff and they take care of their employees" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 41 reviews)); "Fun work environment" ((in 20 reviews)); "Great managers to help with problems" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 89 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 43 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Upper management pushed a very cut throat and toxic work environment with little to no training." ((in 15 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 13 reviews))

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Courtyard

Part of Marriott International

Courtyard Reviews

3.5

54% would recommend to a friend

(1,338 total reviews)

Arne M. Sorenson

57% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.3

Culture and values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

1K reviews

5.0

26 May 2026

Strong communication and growth despite heavy workload

Internship

Recommend

CEO approval

Business outlook

Pros

good communication good working place good career growth good environment

Cons

lack of transparency tod down management heavy workload inefficient processes decision making

5.0

20 May 2026

Supportive team culture, but demanding and fast-paced

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Team-oriented Stable Hospitality-focused Growth-minded Flexible

Cons

Fast-paced Demanding Understaffed Repetitive Weekend-heavy

3.0

18 May 2026

Helpful perks but issues with scheduling and training

Guest service representative

Recommend

CEO approval

Business outlook

Pros

Tips Employee Discounts Location Bistro Hours Discounts

Cons

Vacation requests Scheduling PTO earning Training

Viewing 1 - 3 of 1,338 Reviews

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Jobs at Courtyard