Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Comfort Inn?

45% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (90) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"Great people to work with" ((in 27 reviews)); "coworkers are nice and helpful" ((in 23 reviews)); "Great staff and boss satisfaction in job" ((in 20 reviews)); "flexible hours and you can use that time to study" ((in 17 reviews)); "Flexible scheduling and you get hours if you want them." ((in 11 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 67 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 47 reviews)); "No benefits and always flip flopping your schedule." ((in 27 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 18 reviews)); "Management required more training as they were under experienced." ((in 7 reviews))

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Comfort Inn

Comfort Inn Reviews

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3.3

45% would recommend to a friend

(658 total reviews)

Stephen P. Joyce

54% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.0

Culture and values

3.0

Work/Life balance

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

658 reviews

1.0

24 Oct 2023

Low pay

Store manager

Recommend

CEO approval

Business outlook

Pros

None pros None pros None pros None pros

Cons

Pay Upper management Greedy No progression

4.0

4 Apr 2022

Long nights

Night auditor

Recommend

CEO approval

Business outlook

Pros

You will have lots of "free" time at the discretion of your management.

Cons

Pay isn't livable, and the night shift will rob you of your physical health and mental sanity. Day shift will try to blame everything on you.

1.0

23 Jan 2019

Taken for Granted

Front desk associate

Recommend

CEO approval

Business outlook

Pros

Relaxed working environment Working with and for the guests

Cons

Employees are expected to go above and beyond the call of duty, often times asked to do the work of 2-3 people, but owners/management do not recognize the effort of most and therefore moral is low. No overtime pay unless it is approved by management- often time first /second shift workers would come in late forcing the next shift worker to stay late --but we would not be compensated due to it not being "pre-approved". Management/Owner expect employees to keep low wages no matter their loyalty. Management hires (and even houses) illegal immigrants to do grunt work and to keep cost low.

Viewing 1 - 3 of 658 Reviews

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Jobs at Comfort Inn