Reviews by job title

30 reviews
4.0
18 Aug 2020

Debt Collector

Recommend
CEO approval
Business outlook

Pros

remote workplace. Thorough training. Call reviews. Recorded line. Potential for bonuses.

Cons

Performance based expectations during a pandemic could be altered.

3.0
27 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Flexibility regarding scheduling, decent pay and bonuses.

Cons

Basically no benefits...Crazy expensive health insurance and with an unbelievable deductible as well. 401k match was taken away. Strict compliance.

4.0
8 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Nice environment, raffles, bonus and nice shift.

Cons

Changes in the accounts, move from one account to other so there was changes on shifts and schedules

3.0
8 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Good management, commission opportunity and other performance bonuses. Flexible scheduling when needed.

Cons

No 401k marching, high benefits costs, little room for advancement.

3.0
29 Jun 2018

Collections

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There were good monthly bonuses

Cons

There are No career opportunities.

1.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

The immediate team you work with is amazing - thats it

Cons

Everything. No raises on over five years, retaliation against those who speak up, no communication, pizza parties instead of bonuses, loads of work for minimum wage pay, a CEO who is toxic and hangs golf's with his boys who also work there instead of helping his company, predatory against their own collectors, never work here.

4.0
22 Jan 2018

Credit card

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus opportunity. Professional collectors on floor.

Cons

Micro managed. Move collectors too often.

1.0
21 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Flexible hours, Work from home available, Opportunity for large monthly bonuses if you can handle being micromanaged and are diligent, compliant, and lucky.

Cons

Management only cares about lining their own pockets, my position is/was being eliminated and the only reason I knew early enough to not be blindsided is because all employee to employee calls are recorded in addition to the collection calls. Management will lie to your face.

Viewing 1 - 3 of 30 Reviews

Glassdoor has 217 Client Services reviews submitted anonymously by Client Services employees. Read employee reviews and ratings on Glassdoor to decide if Client Services is right for you.