The cultural tone at this company is to treat students as customers that are always right regardless of their real comprehension, aptitude or drive. I believe the web development curriculum is intentionally designed to insure that students don't complete on time hence forcing them to forfeit their "get-a-job" money back guarantee. This not only insures students have to pay more to complete but that Bloc/Thinkful doesn't have to waste money on student services after students leave.
There is literally nothing this company offers that students can't get somewhere else for less money and less financial stress.
They are trying to automate away as much mentorship as possible by setting up slack style ticketing systems to cut cost at every angle. The result is a discontinuity between what students read from slack tech help, their graders, and the mentor. In other words, the cohesive humanist tact that makes mentorship work for students is systematically and culturally being ruined by this company. If you want to teach programming online I would suggest that you look for other alternatives. I recently got a similar job at a non US based coding school and their curriculum is 100 times better, cheaper, and based on a more fair international/European model that is more in alignment with the rest of the developed world. U.S. for-profit education is one of the biggest scams in the country.