Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Best Practices

      Is this your company?

      Best Practices Reviews

      3.6

      66% would recommend to a friend

      (28 total reviews)

      Chris Bogan

      74% approve of CEO

      76% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Diversity and inclusion

      3.7

      Culture and values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Best Practices has an employee rating of 3.6 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Practices employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      28 reviews
      1.0
      27 May 2017

      Nothing but a semi-decent stepping stone

      Inside sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Zero training and you literally have to pay for help-to maybe grab a sale. Positive results of this-when u get a good job u will appreciate it. Hours are very acceptable and some of the people are nice enough-just watch out for the snakes.

      Cons

      Where do I start? This is an extremely dis-honest, demeaning, partial and back stabbing mentality company. Ancient CRM system the owner refuses to properly update or replace. "Leads" in system are so old the bouncebacks after an email campaign are ridiculous. Very stingy owner-do not expect leads as there is zero lead generation. If one does come through that is decent, even when it is assigned to you, one of the upper management team members will have already stolen it by the time you get it since a certain person in particular has complete access to the back end not to mention the company inbox. So if u can manage to get past all this and finally snag a sale, then u will find your commission is passed around like a bag if chips to various depts, co-workers (whose job it is to do help and research anyway) until u r left with at best 25% of your original take. Forget bringing these issues to the attention of anyone-they already know and condone it.

      avatar
      Best Practices Response
      9y
      Thank you for taking time to share your experiences and critique. I appreciate your taking time. It pains me when sales professionals don't make it in our company. Because Sales has clear performance quotas as part of the job, it can be challenging for good people who find themselves regularly missing targets. The weekly sales briefings, updates and on-the-job-training sometimes are not enough to help people soar in our form of science-oriented solution selling. We continue to work hard to expand and improve our training for Sales and all other functions. Recently we rolled out a Sales "skills lattice" with 56 skills; colleagues elect the ones they want to grow -- and then we provide resources, coaching, reading and training to help support their continuous learning. We are a team-based culture. So commission sharing is a cornerstone of our culture when multiple people drive or support a sale. I'm disappointed we didn't do a better job helping you appreciate the benefits of team-selling and a team culture. For individuals wishing to work as "soloists," we are probably a poor fit. I promise we will continue working hard to help all people who join the company learn, grow and succeed in their roles. I hope your new job is better aligned with your needs and ambitions. I continue to cheer for your success with your new employer -- just as I did when you were a colleague here. Good luck! -- CEO of Best Practices.
      5.0
      10 Jul 2015

      Research

      Business operations research analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is a small specialist boutique well known in its niche in healthcare. Employees get to work on projects of all types, interact with high-level client executives, engage in deep analysis, and see projects from start to finish. The company seeks to be "performance oriented." If you have ideas, you can pitch them and they will definitely be considered. I have worked on many issues inside and outside my exact job description. I have visited customer sites and attended high level executive meetings,which was pretty cool. The company values "being proactive." If you press forward with an idea or solution, you'll get to work on it and you'll advance in the company. If you require a lot of structure and direction, you may flounder.

      Cons

      The company seeks to be performance-oriented -- but it doesn't get rid of lower performing people as quickly as some would like to see. "Fairness" is a big theme in the company. But that has allowed some negative and low performing people to hide or hang around way too long. Also, the level of useful supervision is lite. You have to seek out guidance at times. You can't depend on daily or weekly meetings with your managers to provide that kind of guidance. The place is small and family-oriented, so you can get that type of job and career guidance pretty easily. But you have to seek it out. You also work on many different kinds of projects and activities. For people who are super structured and like to go deep on one thing, you'll be frustrated because you have to juggle multiple balls.

      avatar
      Best Practices Response
      9y
      Thank you for your thoughtful reflections on your work experience and our company. We'll continue to work hard on cultivating a performance-culture, where people's talents can shine, while we also strive to remain fair to policies designed to support all employees' well being. We have recently done just what you recommended: improving our performance review process and career path development systems. There's lots more to improve . . I'm glad you recognize that your ideas count and you can "pitch" ideas to help us improve service to our clients or any other aspect of the company. I look forward to cheering for your many future successes here at Best Practices. -- CEO of Best Practices
      1.0
      10 Dec 2014

      Corruption and Cowards

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great compensation is all I can think of.

      Cons

      Full of corrupt employees. It is ironic that this place is called "best practices" when the executives seem to do the opposite in their day to day. Be up front with people, not every action against employees should be taken behind closed doors. I hate to see cowardliness in executives lead to trickery and bad business.

      avatar
      Best Practices Response
      9y
      I appreciate your feedback and all feedback -- even when it may sting. I'm saddened to hear you felt that your peers were "corrupt" and that you experienced "cowardice" and "trickery." I can't imagine anyone feeling good about working in a place where that was the day to day culture. I don't know what happened with you to have inspired such bitterness. I wish I had known you were feeling so pained. I would have tried to help. I'm sorry that was your "felt" experience. As the founder of the company, I crafted our credo 27 year ago --"People, Service, Learning, Profit" -- to inspire people to act out the golden rule: "Treat others as you would wish to be treated." On most days of every week, I see employees helping clients to do great things and helping each other to grow and be successful. We're a very team-based culture. We daily refer to calling "a huddle" where colleagues gather together to solve a problem, respond to a need or coordinate efforts. Those huddles involve executives, managers, front-line consultants and staff. I often find them to be energizing. I feel badly now to read your critique and realize you were distressed and didn't feel part of your peer community. I am glad you felt you were paid well. :( I hope you found your way to another workplace that you can enjoy and feel proud of. We all spend a lot of time dedicating ourselves to work. When we find a place where you value the work and your colleagues, it makes the days pass quickly and feel rewarding. That's how I feel on most days. That's what I wish for you looking forward. --CEO of Best Practices
      Viewing 1 - 3 of 28 Reviews
      Related searches: Best Practices jobs | Best Practices salaries | Best Practices benefits | Best Practices interviews
      ReviewsBest Practices reviews

      Glassdoor has 35 Best Practices reviews submitted anonymously by Best Practices employees. Read employee reviews and ratings on Glassdoor to decide if Best Practices is right for you.