Cover image for Benefitfirst
Logo

Benefitfirst

Is this your company?

Benefitfirst

Add a Review

Benefitfirst Reviews

Updated 18 May 2023

Verify your email to use filters. Having problems? Resend email
Found 18 of over 18 reviews
3.1
55% Recommend to a Friend

Found 18 of over 18 reviews

3.1
55%
Recommend to a Friend

What are your colleagues talking about?

Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Join the conversation
  1. 2.0
    Former Employee, more than 1 year

    Work is not monitored as it should be

    15 May 2023 - Solutions Consultant in Columbia, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy remote work compared to most jobs

    Cons

    Some co workers do nothing but smoke weed and drink wine all day while the rest of us actually had to work remotely.

    Continue reading
    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 8 years

    Great Company!

    18 May 2023 - Solution Manager in Columbia, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Treats employees fairly 37.5 hour work week

    Cons

    Internal communication can be improved!

    Be the first to find this review helpful
  3. Join the Benefitfirst team
    See Our Latest Jobs
  4. 2.0
    Former Employee, less than 1 year

    Be very cautious

    18 Jan 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some Coworkers are great and make the day go by fast.

    Cons

    The Senior Leadership monitors your every move on the computer utilizing Teramind. They take the percentage of the time you are interacting with the mouse or keyboard and use that percentage as your productivity score. Forces people to draw out task and not work faster. I was told I would be assigned busy work to keep my score up since I was completing my task early. Co-worker had to prove they were on a conference call because Teramind showed 0% "productivity" for that part of the day. Teramind records your screen throughout the day so they can watch what you are doing for all 8 hours. Zero trust in their employees. Benefits are expensive. No room for remote work. Only certain employees get to work remote on Thursdays.

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Great place to work.

    21 Apr 2023 - Anonymous Employee in Columbia, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very positive experience working here this far. great coworkers and leadership.

    Cons

    Advancement could be hard for certain positions.

    Be the first to find this review helpful
  6. 2.0
    Former Employee

    Exploitative

    3 May 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a good company for people looking to get an entry level office job and branch into the insurance and/or IT field. Overtime is not expected. If you’re competent, this job is really easy because the bar is set really low here.

    Cons

    Firstly, the company handled COVID terribly. Employees who were exposed/travelled or tested positive with an at home test were still made to come into office. Employees who were at risk were denied permission to work remotely. PTO includes sick days. If you feel slightly under the weather and want to work from home they’ll force you to take PTO. This company thrives on complacency. Instead of treating their employees right, they rely on their employees not realizing their value and staying here. They try to promote the tenure of their employees but really those employees don’t have the qualifications to go elsewhere. Talented employees usually leave after they hit the 5 year mark, if they haven’t already left. This company is also very greedy. They slashed employee longevity bonuses in 2021 yet the sales team boasted how the 2021 year was great for sales. Employees were given inconsistent answers when inquiries about this pay cut were made. The company rebranded from an “insurance” company to a “technology” company but none of the current managers know the first thing about how a technology company should operate. They sell new features before they are even developed, then release said features before the development process is even completed. It makes everyone look bad. As far as culture goes, I frequently felt uncomfortable when working here; due to both remarks made directly to me and how other employees were treated. Favoritism is rampant here, and if you aren’t a favorite you are usually the subject of a joke or harassment.

    3 people found this review helpful
  7. 4.0
    Current Employee, more than 8 years

    Great Place To Work!

    14 Mar 2023 - Solution Manager in Columbia, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family owned company Leadership Engagement Pleasant Atmosphere

    Cons

    Communication has room for improvement

    Be the first to find this review helpful
  8. 1.0
    Former Employee, more than 1 year

    Apply Elsewhere

    2 Apr 2022 - IT Employee in Columbia, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They treat new people very well

    Cons

    This company is not by any means innovative with their technology. Tasks are repetitive across many of the IT teams and it is known internally that this will not change. There are large egos in the building that are allowed to run loose mostly unchecked. Politics are discussed frequently and loudly making many of the staff uncomfortable. It is an environment where you are encouraged to speak up with ideas, but I saw many ideas shot down or claimed by management and senior team members as their own ideas. They notify that they may be monitoring employees and management was in disarray about what the current productivity standards was for such monitoring. Some employees were even informed that their screen is actively monitored throughout the day by management. Management discourages staff by claiming that they must prove their value to the company, and yet they provide no direction to those individuals. The cultural degradation over my time at the company was very obvious.

    6 people found this review helpful
  9. 1.0
    Former Employee, more than 5 years

    Run Quick

    7 Apr 2022 - EDI Programmer Analyst in Columbia, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They do have great coworkers that is not part of the management group.

    Cons

    Management group lacks management skills. Owners have made a mistake putting a manger in place that has no clue of IT. Benefits are horrible, they claim that its one of the best in industry standard.. That would be a total lie.. Owners need to realize that they are losing quality employees due to the management team in place. Management needs to take a class on how to treat employees.. I have always said "If you don't have any trust on your employees then why have employees".

    Continue reading
    7 people found this review helpful
  10. 2.0
    Current Employee, more than 5 years

    Quickly Imploding

    28 Jan 2022 - Solution Manager in Columbia, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Coworkers & potential to work remote

    Cons

    Lack of communication in all departments. Upper management is invisible. Consistently rolls out new ‘services’ without fully vetting the product’s performance leaving clients confused & employees embarrassed. Overall they are trying to ‘Keep up with the Jones’, and quickly running iout of steam. High employee turnover rate.

    Continue reading
    6 people found this review helpful
  11. 4.0
    Current Employee

    Great first job

    10 Feb 2022 - Assistant Solution Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They emphasize work/life balance Work isn't overly stressful

    Cons

    Low pay raises Slow Development Limited advancement paths

    Be the first to find this review helpful
Viewing 1 - 10 of 18 Reviews
</>Embed

Benefitfirst Reviews FAQs

Benefitfirst has an overall rating of 3.1 out of 5, based on over 18 reviews left anonymously by employees. 55% of employees would recommend working at Benefitfirst to a friend and 60% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Benefitfirst employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Benefitfirst. This rating has improved by 10% over the last 12 months.

55% of Benefitfirst employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Benefitfirst 4.0 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

Work at Benefitfirst? Share Your Experiences

Benefitfirst logo
or

Get Community Insights About Benefitfirst

Candid workplace conversations with real professionals.

Job Referrals!
165.1K

Job Referrals!

Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

Interview Tips
162.3K

Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Salary Negotiations
170.3K

Salary Negotiations

A community to ask questions and seek advice on negotiating your salary, compensation, etc.

Reviews by Job Title

  • Solution Manager(4)
  • Account Manager(2)

Glassdoor has 18 Benefitfirst reviews submitted anonymously by Benefitfirst employees. Read employee reviews and ratings on Glassdoor to decide if Benefitfirst is right for you.