BackTrack Reviews

Backtrack is interesting- they claim that their positions are "unique", they claim to provide "comprehensive" training and that they want all of their employees to succeed. Dont expect any of this. Here is what you can expect -negative reinforcement- be forewarned negative reinforcement is part of Bactracks culture. Training is designed for survival of the fittest - expect training to be inadequate- you shoulda known better is a key phrase that your trainer will use to get you off their backs and help you to feel incompetent. Expect to.frequently feel incompetent - this is part of their harassment based training and to a degree this is the most laughable part, because they claim they have comprehensive training, but they'll never explain what that entails to you.

There is very little training before they set you off on your own. I thought I would be doing real investigating but I was instead on the phone all day. They make the place sound great at first. Don't let them fool you. The catch is that it is very stressful. The high turnover rate should prove my point. You are on the phone all day, timed, tape recorded, and criticized, and in a fast paced environment. If you can't walk the walk and talk the talk they write it off as "oh well this job isn't for everyone. " Most of the time you have to call employers or references and a phone number is not even provided. Plus we were using slow Pentium 4 computers that froze up constantly. It's a joke. If you can't meet your quota per hour then it's your fault?! Ridiculous working environment. I felt like a robot!