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Aspect Software

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Aspect Software Reviews

3.5

63% would recommend to a friend

(713 total reviews)
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Patrick Dennis

64% approve of CEO

53% positive business outlook

Aspect Software has an employee rating of 3.5 out of 5 stars, based on 713 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aspect Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

713 reviews
2.0
10 May 2014

Unreliable Employer

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent salary, some nice folks to work with. Depending on which team you're in, it might be laid back. Some managers help people with work/life balance.That's all.

Cons

Too many. 1. Constant lay offs. Executive team just doesn't have a long term plan and makes decisions based on quarterly results. They make U-turns every 6 months if not even more frequently. As an example, year ago, they said they want to invest more in R & D. They hired a lot of new guys. Less than year after, they decided to cut funding for R & D, hoping that new acquisitions will help. Laid off a great number of senior developers, some of them spent over 15 years in the company, as well as some of recently hired people. 2. Due to these lay offs, fear is all over the place. Many of those that survived lay offs now look for other jobs and can't wait to run away. Smarter guys left earlier, and some of them even started working for companies that are not that great when it comes to salary or the outlook. That speaks volumes. 3. On the other hand, executives keep trying to convince employees that everything is fine and that they have a clear vision how to make Aspect successful company, but it just annoys people. The reality is completely different. 4. If you don't lose your job, you might get transferred to position that is not even remotely related to your experience, skills or to what you want to do. 5. There is no such thing like bonus. You can forget about it. 6. Too many processes that just complicate main job, and these processes include tools that are just a pain. 7. HR is terrible: unresponsive, irresponsible, unprofessional, unreliable. 8. There are no career opportunities. 9. When it comes to culture, now they are trying to apply the culture from much smaller company they recently acquired. For me, joining Aspect was a terrible mistake ! It was a move that jeopardized my career without any real or long term benefit.

1.0
21 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Reasonable work-life balance; holidays are generous; flexibility for medical appointments and peronal issues are rarely a problem.

Cons

Compentsation: Poor Career Opportunities: No loyalty from the company to their staff; no structured promotion path (in fact, almost no in-career progression) Management Style and Company Outlook: No corporate vision or leadership; repeatedly making the same mistakes over and over again; failure by upper management to listen to middle management; no action taken on feedback recieved from staff, even when the feedback was requested; no follow up on feedback provided in exit interviews; no attempt to retain engineers resulting in information drain - the company actually lacks the ability to maintain their existing products!

1.0
29 Mar 2021

Falling Star

Recommend
CEO approval
Business outlook

Pros

Great bunch of people, Managers, and Directors too. all hardworking and very knowledgeable.

Cons

Top Level Management and above have not a clue how to run a business. changed direction decisions multiple times and now back to the selling hardware as it pays the bills, lay off good people because the architecture is ignored for years. was a good company, avoid as it won't be long before they sell again and new owners go through the cycle again

Viewing 1 - 3 of 713 Reviews

Glassdoor has 745 Aspect Software reviews submitted anonymously by Aspect Software employees. Read employee reviews and ratings on Glassdoor to decide if Aspect Software is right for you.