Working at Shopify | Glassdoor.ie
Notice concerning COVID-19
Shopify has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Shopify Overview

Ottawa, ON (Canada)
1001 to 5000 employees
2006
Company - Public (SHOP)
Internet
€1 to €2 billion (EUR) per year
Competitors

Google, Facebook, Squarespace

Shopify is a platform built for independent business owners of all shapes and sizes to start, sell, market and manage their businesses online, in-store, and everywhere between. With a comprehensive set of industry-leading tools, Shopify has helped over 1,000,000 people in ... Read more

Mission: Make Commerce Better For Everyone.

Shopify Reviews

  • "Great job if you put the work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Guru in Galway
    Current Employee - Support Guru in Galway
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shopify full-time (More than a year)

    Pros

    Benefits are incredible and training is great

    Cons

    3 chats is too much sometimes & has negative effects for both employees & merchants

    Advice to Management

    Change the 3 chats aspect & remain not being driven by metrics, this is what ruins a merchants experience

See All 650 Reviews

Shopify Photos

Shopify photo of: Lounge in the Ottawa (234) office
Shopify photo of: A meeting room in the Ottawa (234) office
Shopify photo of: A mix of working spaces in our Ottawa (234) office
Shopify photo of: A Pair Programming room in the Ottawa (234) office
Shopify photo of: The "Makers Space" room in the Ottawa (234) office
Shopify photo of: The Wellness Room in the Ottawa (234) office
See All PhotosSee All

Shopify Interviews

Experience

Experience
55%
20%
25%

Getting an Interview

Getting an Interview
73%
14%
7%
3
2
1
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Customer Success Guru Interview

    Anonymous Interview Candidate in Dublin, Co. Dublin
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Shopify (Dublin, Co. Dublin) in June 2020.

    Interview

    I applied through a referral link. Was contacted 3 weeks later and asked to do a typing test and reply to an example email from a merchant wanting to sell digital products. I then was invited to the life story interview, which was a 45 min chat pretty much just about my experience up till now. I then got my technical interview 2 days later. This was tough, the information they send you to revise for this doesn't even come up. It felt rushed. Two live chats, then a phone call, then an email.
    You only have ten minutes to reply to the email, I really thought I did well for all of these but I got an email the next day saying I didn't fit the criteria. (????) that I need to work on teaching people, and guide them more rather than send them links. I feel as though I guided them as much as I could, without proper training.
    I try harded so much for this application, I made a YouTube video for it, I spent HOURS every day studying the admin and reading the help docs, only to be turned away on something they could train into me when hired.

    I feel as though I put too much effort in. If you're currently applying, I advise don't waste too much time on it. I spent hours, made a YouTube video, did test live chats and calls with friends... Only to be told I don't fit in.

    Interview Questions

See All 703 Interviews

Company Updates

  • COVID-19

    Business owners like you are the heart of Shopify, and we will do everything in our power to support you. We understand that the road ahead may be stressful for you, your loved ones, your employees, and your business. We’re here with you 💚 We’re rolling out a set of product updates and resources to help you respond to this crisis. These Shopify updates include: 💳 Customer gift cards available to merchants on all Shopify plans 🚙 New local pickup/delivery options through Shopify POS 🆓 Extended 90-day free trial for all new sign-ups

  • Gladly accepting the top spot in retail and 7th of the #FCMostInnovative on behalf of more than a million independent businesses. Thanks for the love Fast Company 🙌.

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Shopify Awards & Accolades

  • Top 10 most attractive companies for tech workers, Hired, 2017
  • Linkedin Top Companies 2018, Linkedin, 2018
See More

Work at Shopify? Share Your Experiences

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