Mission: Make Commerce Better For Everyone.
I have been working at Shopify full-time (More than a year)
Pros
Benefits are incredible and training is great
Cons
3 chats is too much sometimes & has negative effects for both employees & merchants
Advice to Management
Change the 3 chats aspect & remain not being driven by metrics, this is what ruins a merchants experience
Helpful (2)
Application
I applied online. The process took 4+ weeks. I interviewed at Shopify (Dublin, Co. Dublin) in June 2020.
Interview
I applied through a referral link. Was contacted 3 weeks later and asked to do a typing test and reply to an example email from a merchant wanting to sell digital products. I then was invited to the life story interview, which was a 45 min chat pretty much just about my experience up till now. I then got my technical interview 2 days later. This was tough, the information they send you to revise for this doesn't even come up. It felt rushed. Two live chats, then a phone call, then an email.
You only have ten minutes to reply to the email, I really thought I did well for all of these but I got an email the next day saying I didn't fit the criteria. (????) that I need to work on teaching people, and guide them more rather than send them links. I feel as though I guided them as much as I could, without proper training.
I try harded so much for this application, I made a YouTube video for it, I spent HOURS every day studying the admin and reading the help docs, only to be turned away on something they could train into me when hired.
I feel as though I put too much effort in. If you're currently applying, I advise don't waste too much time on it. I spent hours, made a YouTube video, did test live chats and calls with friends... Only to be told I don't fit in.
Interview Questions
Business owners like you are the heart of Shopify, and we will do everything in our power to support you. We understand that the road ahead may be stressful for you, your loved ones, your employees, and your business. We’re here with you 💚 We’re rolling out a set of product updates and resources to help you respond to this crisis. These Shopify updates include: 💳 Customer gift cards available to merchants on all Shopify plans 🚙 New local pickup/delivery options through Shopify POS 🆓 Extended 90-day free trial for all new sign-ups
Gladly accepting the top spot in retail and 7th of the #FCMostInnovative on behalf of more than a million independent businesses. Thanks for the love Fast Company 🙌.
