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      Zurich Insurance

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      Related searches: Zurich Insurance reviews | Zurich Insurance jobs | Zurich Insurance salaries | Zurich Insurance benefits | Zurich Insurance conversations
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      Customer Care Consultant Interview

      3 Dec 2020
      Anonymous employee
      Sydney

      Other Customer Care Consultant interview reviews for Zurich Insurance

      Customer Care Consultant Interview

      1 Nov 2015
      Anonymous interview candidate
      Sydney
      Declined offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Zurich Insurance (Sydney) in Dec 2019

      Interview

      Brief phone interview exploring previous work history and motivation for applying for Zurich, followed by a one on one interview with more behavioral questions and discussing future prospects and expectations aswell as well as time set alide to ask the interview questions

      Interview questions [1]

      Question 1

      What is it about Zurich that attracted you? Tell us about a time you dealt with a difficult customer?
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Zurich Insurance (Sydney) in Sept 2015

      Interview

      Phone interview a couple of days after online application and panel interview with manager, team leader and talent acquisition manager a week after the phone interview. It was a long interview a lot of question were asked, overall it wasn't a very hard interview the panel was very friendly. it took approximately one hour and there was also a role play.

      Interview questions [1]

      Question 1

      why financial services? why Zurich? what is good customer service?
      Answer question