I applied online. I interviewed at YHA (England & Wales) in Aug 2025
Interview
The hiring manager was very friendly, greeting me at the door and chatting with me as he gave me a tour of the hostel and explained the role, as well as what my responsibilities would be. We then sat in the staff area for the more 'formal' interview questions set by the YHA
Interview questions [1]
Question 1
They were mostly standard questions, but there were a few 'curveballs' I remember: to talk about a time at work I'd failed to meet a target/deadline, and to make a recommendation (based on my experience of hotels) on what products or services the hostel could upsell.
Thanks for taking the time to leave a review with regards to your interview with YHA (England and Wales). You may have emailed the site/hiring manager directly, but if you could please contact us with further infomation on your interview, we would be happy to find out more. Please email: jobs@yha.org.uk
Other Hospitality Staff interview reviews for YHA (England & Wales)
I applied in-person. I interviewed at YHA (England & Wales) (London, England) in Nov 2025
Interview
The interview was quite easy and engaging. The people who interviewed me were very cordial and accommodating; it was more like an informal chat than a job interview. I felt at ease and comfortable.
Interview questions [1]
Question 1
In your previous occupation, who did you upsell the service/product of your company to?
Thanks for taking the time to leave a review with regards to your interview with YHA (England and Wales). You may have emailed the site/hiring manager directly, but if you could please contact us with further infomation on your interview, we would be happy to find out more. Please email: jobs@yha.org.uk
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