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      Tier I Product Technical Support Representative Interview

      28 Aug 2015
      Anonymous employee
      Indianapolis, IN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Wiley (Indianapolis, IN) in Apr 2012

      Interview

      I had temped in the company's busy season program. I was lucky that when a full-time position opened the HR rep called me to schedule an interview. I actually started as a mail-room temp and worked my way up through a series of positions. There isn't really much else to say. I got an email that led to a phone interview. Then I was lucky enough to be offered a position.

      Interview questions [1]

      Question 1

      The big question was about availability.
      1 Answer