Wiley Reviews | Glassdoor.ie

Wiley Reviews

Updated Dec 3, 2019

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3.2
46%
Recommend to a Friend
70%
Approve of CEO
Wiley CEO 	Brian Napack (no image)
Brian Napack
125 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (2)

    "Amazing People, Poorly Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Publishing Assistant 

    I worked at Wiley full-time

    Pros

    Wonderful, intelligent people. Modern office.

    Cons

    Company is very silo'd and processes are not efficient so workload is too high.

    Wiley2019-12-02
  2. "Amazing Work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Hoboken, NJ
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for less than a year

    Pros

    Team, great environment, work life, benefits package

    Cons

    I don't think their are any cons for this company

    Advice to Management

    Keep doing what you are doing

    Wiley2019-11-21
  3. "Opportunity to Transform Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Wiley full-time for more than 5 years

    Pros

    Global Reach. Family Owned. Lots of opportunity to be part of business transformation.

    Cons

    Dated print based back-off infrastructure.

    Wiley2019-12-04
  4. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for more than 10 years

    Pros

    Understanding Manger, great colleagues and good benefits

    Cons

    As like any other companies, employees need to be open and flexible to the constant changes going around the company

    Wiley2019-11-18
  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Riverside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for more than a year

    Pros

    Great company and always a pleasure to work with a broad variety of people

    Cons

    No Cons, the company is fantastic!

    Wiley2019-11-12
  6. Helpful (7)

    "Sad times for a once great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wiley full-time for more than 5 years

    Pros

    Generous PTO Decent salary Good colleagues

    Cons

    erratic leadership downtrodden morale constant change and restructuring bad systems declining benefits Inability to take advantage of generous PTO policy

    Advice to Management

    Focus on the basics - solid benefits, good internal tools and systems, and finishing changes started before careening off in a new direction. Revamp HR, it's completely broken. Create a clear structure for the organization with clearly defined roles and responsibilities. Stop the infighting, and constant pandering to the ever changing leadership team, and focus more on what each team and individual can do to... work positively for change.

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    Wiley2019-11-16
  7. Helpful (5)

    "Still the best job I have had, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Publisher in Oxford, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Wiley full-time for more than 5 years

    Pros

    Wonderful colleagues. Outstanding opportunities for entrepreneurship - in my case shaping a successful publishing programme. Great place to learn on the job and from others.

    Cons

    Senior management very poor unfortunately. A total lack of understanding of what makes the publishing business profitable now and will do so in the future (content!). Business basics jettisoned in favour of advice from consultants whose closest equivalents are possibly the quack doctors of the past. IT infrastructure completely inadequate.

    Advice to Management

    None. The results must end up being poor enough for the Board to realise that there is a serious senior management problem and intervene more forcefully.

    Wiley2019-10-18
  8. Helpful (5)

    "AVOID AT ALL COSTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wiley full-time for more than a year

    Pros

    there are no pros to speak of

    Cons

    If you're interested in engineering, this is not the place for you. Almost anywhere else will be a better experience. Where to start? The CEO talks in platitudes. At one town hall, he mentioned "servant leadership" multiple times, explaining how he is there to serve the people that work for him. Yet, the CTO and many other senior leaders directly contradict this ideal with their daily behavior, mostly an arrogant..., top-down authoritariansim that is straight out of by gone era. The CTO is the most egregious authoritarian. He dictates technical decisions, despite having no understanding of what his most recent whim means. For example, at his direction, Wiley started the process of moving from Okta to AzureAD for SSO, not for technical reasons, but because the CTO "hates Okta". Similarly, the CTO decided the technical organization would use a monitoring platform, Dynatrace, not because of technical reasons, but "because". There was no technical rationale, and there were no engineering teams involved in the decision. The CTO is also the reason for the rampant cronyism. He came from Pearson, and since joining Wiley has actively recruited and hired Pearson employees. The best example of this is his decision to start an "engineering center" in Sri Lanka. Why Sri Lanka? Because it's a hotbed of technical/engineering innovation? No. Because it has world-class universities turning out top engineering talent? No. Because many of the world's leading technical/engineering companies are opening offices in Sri Lanka? No. Rather, because the CTO did the same thing at Pearson: he started an office there and recruited a bunch of people; these are the same people that he has now poached from Pearson and got to join Wiley. So, he is actively building a monoculture where everyone are former employees of Pearson and bing all the baggage of that failing organization. While the leadership at Wiley is pathetic, the employees are just as bad. Most are apathetic--understandably. That said, no one is doing good work. Instead, they're all passing time until they get fired or laid off and get a seveance package. I actually had a co-worker tell me that he would not leave on his own, because then he wouldn't get a 4-5 month severance package.

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    Advice to Management

    - Get rid of the CTO and all of his Pearson cronies - Close down the Sri Lanka operation - Institute a real hiring process that involves rigorous technical interviews

    Wiley2019-11-29
  9. Helpful (12)

    "Losing/Lost its luster as a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoboken, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wiley full-time for more than 5 years

    Pros

    Been here six years. Pros - nice, caring people to work with - was a good work-life balance although that is quickly eroding. Wiley family involvement. Benefits remain pretty good. Feel-good mission and a cool history.

    Cons

    Culture is hurting. Very little appreciation for employees, and when it's there it seems fake. Increasing hours and demands at low compensation. We’re trying to do too much and so nothing is never good enough and the work just piles up. And then everyone is blamed. Someone said the CEO is more like a California startup CEO or a hedge fund guy - kind of a bad fit. Mistakes are always discussed and people... blamed and positives are rarely celebrated. People dont seem as friendly as they used be. They don't share stuff. Everyone is quiet with headphones on. Like we're not a team or even know each other. Way too many meetings. Can't get any work done and then you're blamed. I hear that from everyone I talk to. No one seems happy with the place.

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    Advice to Management

    Appreciate what you have in your people. focus on values and culture. DON'T lose sight of work-life balance. You can't have it all. Can't expect all these non-stop hours and demands for lame compensation. Prioritize. Feels like we’re trying to do way too much everywhere, and nothing good is happening anywhere. Town halls are so long that no one can ask questions. Do a much better job welcoming new employees... and a much better job thanking employees who have been here. Right now, neither is happening. Make it all about people. That's what my generation wants.

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    Wiley2019-10-25
  10. Helpful (14)

    "Finally left due to culture, not a great place for those with Millennial values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Hoboken, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wiley full-time for more than 3 years

    Pros

    -Some groups can be very relaxed and work life balance is really good -If you are in the research, content, product part of the business, Wiley is doing some good work that has a positive impact on the world

    Cons

    - culture - very top down in most parts of the company and challenging leaders is very much discouraged - mostly very little focus on developing people, which is very odd for a company that offers learning solutions as a key part of their business - leaders who are there only for the bonuses/money and dont seem to care about any type of mission/vision. - Having employees work from home is still something they... cant fully get comfortable yet office culture is not particularly pleasant

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    Advice to Management

    - Stop being focused on your own person status and power and focus your people, there is very little loyalty in the company - Create a coherent culture, define what you want to be, there is a lot of confusion right now. - you cant cut benefits while having contact restructure and culture issues, then there is nothing left for people to stay for

    Wiley2019-10-05
Found 985 reviews