I applied through a recruiter. The process took 4 weeks. I interviewed at Wells Fargo (Houston, TX) in Aug 2012
Interview
Did a phone interview and waiting just about a month. I got an email of them going with another candidate. I interviewed for this job as well as a Personal Banker. Its a shame they have almost 100 openings in my area for bankers and they are too selective, despite the high turnover and low salary. Process is too lengthy to waste time waiting when you can be applying for other banks. HR does not return phone calls when contacted. Unorganized!
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Other Service Manager interview reviews for Wells Fargo
Easy, star method questions / answers, Kurt have scenarios in your head ready. All pretty standard questions. Arrive early. Ask for next steps in interview process, ask when a position plans to be filled etc
Interview questions [1]
Question 1
Name a time you had a difficult customer. What was the situation, what actions did u take and what was the resolution
Apply, Exam, Recruiter, Branch Manager, District Manager RSC, very simple easy. There is not more more information to provide on this topic as of right now. I no longer have any updates at this time
Interview questions [1]
Question 1
Situational Scenarios ,Detailed, Start To Finish, Scenario Base
I applied online. The process took 1+ week. I interviewed at Wells Fargo (Washington, DC) in Sept 2022
Interview
Applied as an internal candidate so process is probably a bit more streamlined. Completed pre-screen type of interview with Recruiter first, and then interviewed with the Branch Manager and District Manager.
Interview questions were standard STAR format, which is really just Situation, the Action I took, and the Result from me taking that action. When you think about it that way, it makes answering those type of questions much easier.
Also my experience was more relaxed on my end because I’ve been with the company for 7 years, so I was confident in what I needed to say and how I said it.
Interview questions [3]
Question 1
Tell me about a time you had to juggle multiple projects at once?