I applied through an employee referral. The process took 5 days. I interviewed at Wells Fargo in May 2016
Interview
Group interview of 5 people. At first, I was really nervous. But it was more calm than I expected. There were three interview questions and we all got a chance to think about our answers, so whoever wanted to go first could speak up. The hiring manager talked about how the position will be for us, scheduling, benefits, and goals. I got there an hour early before the interview and saw how the employees were. Honestly, I really like the culture. Everyone is dressed casually and they seem very happy to work for Wells Fargo. Almost everyone who walked by me said Hello. It made me want the job even more.
Interview questions [3]
Question 1
Tell me your name, background involving sales and customer service and why you would want to work for Wells Fargo?
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Interview questions [1]
Question 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Interview questions [1]
Question 1
How do you manage multiple tasks?
Name a time that you lead a team?
I applied through a staffing agency. I interviewed at Wells Fargo (West Des Moines, IA)
Interview
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Interview questions [1]
Question 1
Tell me about a time you had to work under pressure. How did you handle it?