Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Walmart overall takes an average of 14 days.
Common stages of the interview process at Walmart as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 40%
Drug test: 20%
IQ intelligence test: 20%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Walmart (Montreal, QC) in Jan 2023
Interview
Straightforward group discussion to get a grasp of langage skills. Questions were based on customer service and opinions on what is right and wrong. More questions on personality an interpersonal skills
Interview questions [1]
Question 1
1. What will you do if a child is lost in the store 2. What will you do if pickle box falls and there is glass everywhere
I applied online. I interviewed at Walmart (Toronto, ON)
Interview
large tabled interview with 15 staff, round table interview approach where each speaker had the chance to answer one by one. pretty unformal approach creating a relaxed atmosphere where I was comfortable to speak.
I applied through other source. I interviewed at Walmart (Laval, QC)
Interview
Very simple but can be nerve racking because at times it’s done in groups. But other than that you just need to sound confident. it doesn’t really matter if you answer the same as the other person you’re interviewing with as I said,
just sound confident
Group interview and speed questions where it is similar to speed dating. You are given scenarios and you have to communicate how you would solve the issue. Overall it was a relatively easy interview if you have customer service experience.