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      Upstream Works

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      Related searches: Upstream Works reviews | Upstream Works jobs | Upstream Works salaries | Upstream Works benefits
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      Customer Support Analyst Interview

      4 Jan 2024
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Support Analyst interview reviews for Upstream Works

      Customer Support Analyst Interview

      14 Oct 2025
      Anonymous interview candidate
      Toronto, ON
      No offer
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Upstream Works

      Interview

      Sent my application via email, received a response immediately saying they would 'review the application'. Two minutes later I get a rejection email. Process totally automated, total waste of time and energy. Why advertise jobs if you arent actively looking?

      Interview questions [1]

      Question 1

      Didn't get this far, automate system blocked me.
      Answer question
      avatar
      Upstream Works response
      2y
      Thanks so much for taking the time to respond. So you're aware, there is no automated system in place. Its just us looking through resumes as they come in. This role is a really important one for us and finding the right person for it is key. We are sorry it wasn't a fit this time!
      Negative experience
      Average interview

      Application

      I interviewed at Upstream Works (Toronto, ON) in Jul 2025

      Interview

      I never had the opportunity to complete the interview. Initially, a date was scheduled, but a few hours beforehand, my interviewer emailed to say she was unwell and needed to reschedule. On the new date, the interview was again canceled just hours before, this time with no explanation. I followed up to understand what had happened and to attempt rescheduling, but I never received a response. I found this experience disappointing and unprofessional, as it ended up wasting my time.

      Customer Support Analyst Interview

      11 May 2024
      Anonymous interview candidate
      Bergen op Zoom
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Upstream Works (Bergen op Zoom) in May 2024

      Interview

      The person responsible for arranging the interview rescheduled the meeting twice. Despite attending at the agreed time, the interviewer did not show up. I sent an email to arrange another interview at their convenience and followed up, but received no response. There was no effort made to inform me after missing the arranged meeting.

      Interview questions [1]

      Question 1

      What is your availability over the next few days?
      Answer question
      avatar
      Upstream Works response
      2y
      Hi there, We use a candidate self booking tool for scheduling interviews. This allows candidates to look at our calendar and select a time that works best for them. It sounds like this system didn't work for you. Please accept our apologies for any technical issues experienced!

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