Initial phone screen with HR Representative who lined me up for an interview with the call center. This was followed by an in person interview with two members of management.

I had an interview via web cam which took about 45 minutes. There were two individuals that I spoke with during the process. They both would take turns asking me questions using the STAR method wanting detailed responses and taking notes.

The interview process was great. I was contacted for a phone interview, told the process of the company, etc and the next step. I was told what would occur if I was granted the next step or not. Later, I was called for the Skype interview with 2 of the companies employees, it was based on behavioral questions and the insight of the employees about the company. Later I was called to confirm I got the job contingent to the background check. Throughout the whole process, I was constantly updated so I didn't feel this position was a scam or anything. Everyone was very informative. If I had any questions, I could ask the staffing specialist, and she usually replied back to me immediately.