I applied in mid October and completed the video interview two or three days later, on a Wednesday night. The following Thursday I was invited to attend a face to face interview in San Francisco. I read and reread reviews on this site, researched the airline and wrote down and practiced my answers to the most common questions. Literally everything I needed was on this website and I felt extremely prepared going in to the interview.
I chose to emulate the style of a flight attendant the day of the interview (pencil skirt, white button down under a black jacket and three inch heels, minimal makeup). Several people mistook me for a flight attendant which made me feel very confident that I at least looked the part. I left my hotel at 7:30 am and arrived at the domestic terminal around 7:45. I followed the directions given in the email to get to the training center, which were very specific and left little room for error. Upon arriving, I was directed into a room with about 9 other candidates. I was very conscientious of how I interacted with them, made sure to stay friendly, smile , and engage the other candidates. I would suggest doing this even if the recruiters aren't in the room because you can exchange information and it can help relax your nerves.
As I expected, we watched a short presentation and a video with the basic information about the job and then were given time to ask the two main recruiters any questions about the position. After this, we were called individually into a separate room to speak with the recruiters. I spoke with two who were very kind and made me feel comfortable. They asked the standard set of questions but I felt that they were truly listening to me and asked follow-up questions based on my responses. It felt more like a conversation than being put on the spot or being grilled. I think it is very important NOT to emphasize your interest in travel/adventure. This is a common thread that links all applicants, so try to come up with something more unique to you.
I made sure to emphasize my customer service experience and work I had done on military bases (safety and security are major components to this job), and emphasized my communication skills and flexibility. They completed the interview by asking me to name my three greatest assets to the company: I said flexibility, integrity, and communication. Afterwards, they said they were going to walk me to the bus stop (my heart fell because I know what this means). They started whispering to each other and they finally walked me back to the waiting room and asked me to wait because they wanted me to meet some other recruiters who had additional questions.
After about 45 minutes, there were 7 of us waiting for the follow up interview. I was the second one to be called. We went downstairs and I was introduced to two senior recruiters who had three or four questions which were much more difficult to answer than the initial questions (listed below). Finally they asked me to step out for a moment. When they called me back in they said they were pleased to offer me an invitation to the next training class. The last question they asked was regarding any visible tattoos. I advised that I do have one on my ankle but that I am familiar with the dress policy and will get the uniform that will cover it.
The whole process was completed before noon. Overall, I felt that it was a positive experience and I would have felt that way regardless of whether I was offered the position. I was treated with respect throughout the process, met some wonderful people (current FAs and interviewees alike), and learned a lot about my own capabilities. I am so excited to begin training and look forward to the next few weeks.