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      Trip.com Group

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      Related searches: Trip.com Group reviews | Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits
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      Customer Advisor Interview

      30 May 2025
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Trip.com Group (Edinburgh, Scotland) in Aug 2024

      Interview

      It was quite positive in general starting with a warm welcome at the entrance and had a lovely interview. Basic customer service roles questions. People were friendly. Had an office tour later. In general had a quite positive experience.

      Interview questions [1]

      Question 1

      Why do you think you could be a good candidate for this role? Describe a difficult situation where you used your skills to solve a problem.
      Answer question
      1

      Other Customer Advisor interview reviews for Trip.com Group

      Customer Advisor Interview

      23 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Trip.com Group

      Interview

      Many interactions through phone and email and one interview on-site. Even after the offer, I have received continuous communication with the company, which makes me feel that the people are invested in the selection and onboarding process with a lot of detail.

      Interview questions [1]

      Question 1

      What KPIS have I used in the past?
      Answer question

      Customer Advisor Interview

      19 Feb 2026
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Trip.com Group (Montreal, QC) in Nov 2025

      Interview

      Several different interviews with HR/hiring as well as with team members/leaders in the Edinburgh office. Questions regarding my work ethic and experiences but also touched base on a personable level

      Interview questions [1]

      Question 1

      How I handled myself in high speed environments
      1 Answer

      Customer Advisor Interview

      19 Feb 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Trip.com Group in Nov 2025

      Interview

      First we did a HR call that was about 15 minutes to explain the position, then a language test, then we did a manager interview that lasted about one hour with two people.

      Interview questions [1]

      Question 1

      What are three weaknesses and three strengths
      Answer question

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