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      Specialized Insurance Service Representative Interview

      7 May 2024
      Anonymous employee
      Hamilton, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Travelers (Hamilton, ON) in Apr 2024

      Interview

      I applied this job via workday and it took about 3 days to get responded. First interview was phone screening and the second interview was on video with another 2 recruiters. The second interview took about 1 hour (it began with light conversation then asked some behavioural/situational questions.) The recruiters are nice and communicative. They explained in details about the role and the team. I felt like I was talking with friends rather having a job interview. Overall is a great experience.

      Interview questions [6]

      Question 1

      Why you want to work here?
      Answer question

      Question 2

      Tell me a time that you have to deliver bad news to customer.
      Answer question

      Question 3

      What kind of customer do you think is hard to communicate with?
      Answer question

      Question 4

      How do you handle criticism.
      Answer question

      Question 5

      What do you think the pros and cons of teamworking.
      Answer question

      Question 6

      Tell me a time you had to make decision without all the information you needed.
      Answer question