I applied through an employee referral. The process took 7 months. I interviewed at Travelers (Hartford, CT) in Nov 2011
Interview
multiple face to face interviews, phone interviews. After having applied for the job, I spoke to the manager on the phone. Then we met in person at a coffee shop. After a couple of months I went to the office for 2 interviews. So after 7 months of waiting I received an offer.
Interview questions [1]
Question 1
tell me about a time where you had an unhappy customer that contacted your manager and how did you resolve the issue
Had a phone call interview. Was asked 5-6 questions, Smth about my specific experience mentioned in the resume, tell me about a time you worked in a team, why insurance? and some case specific.
The initial phone interview went great. The interviewer told me to expect a call to schedule the next step with the Claims Team.
They never interviewed me so they closed the door before even meeting although I was more than qualified and deserved the interview.
Interview questions [1]
Question 1
The main question was tell me about why you left your last position
Phone screening, followed by a computer assessment related to mapping out travel routes and writing a professional email. First round interview over the phone followed up by a second interview in person. Took about 2 weeks to hear back after the last interview.
Interview questions [1]
Question 1
Describe a time when you had to make a difficult decision.