Applied online then had to take a pre screening test. Was then schedule for a 20 minute phone interview. After passing the phone screening I was was scheduled for a three part interview that following Saturday. On that Saturday, I went through three stages of interviews lasting approximately 3 hours. 1st part: interacting with one of the claim reps and getting an understanding of the role. 2nd part: 1 hour intensive interview with two higher ups consisting of mostly behavioral based questions: 3rd part: short one on one interview with manager of the department

I applied online and was contacted with in a day or two to schedule a phone screening. The phone screening was mostly questions about my experience and then she went over the job description, hours and salary. If you pass that then you are required to fill out a couple documents and complete a 3 exam on site. Make sure you complete all the documents with 100% accuracy. I can't stress how important that is; you go through all the steps and then at the end a job offer can be revoke because you overestimated your previous salary by a few cents. BE ACCURATE! They told me immediately after the exam that I passed and asked if I was available to stay to meet the the supervisors in that department. I wasn't so I scheduled it for the following day. That interview was with two supervisors. They asked a lot of situational behavioral questions. They want details of each situation, what your solution was, how you implemented it, what the outcome was. Then a week after that I was called and offered the position, required to fill out some background check documents and take a drug test. Again, be accurate! I completed everything right away and knew within a week that it was all approved and I can officially give my other job my notice.