I applied online. The process took 1 week. I interviewed at The Home Depot in Sept 2011
Interview
Applied online and got a voice mail a few days later to call a 1888 number to set up a time for an interview at one of the Home Depots I had applied to online. Went in, talked to the HR person who went over my resume and asked a few behavioral interview questions, basically about giving good customer service and sales experience. She then went and got the store manager who looked over my resume and the HR reps notes, he asked me a couple of more behavioral interview questions related to servicing the customer and then he offered me the job on the spot. I was given the paper work to take the drug test and when that and the background test came back I was given a date to come in for training. All told the process took about 2 weeks. The pay is about 1/3 of what I made on my last job and they would only hire me as part time, but after being out of work for more than 2 years.....
Couple of tips if you're interested in the Depot:
- Apply online for multiple stores. I chose all the stores that were within 30 miles of my house. There are stores all over the place, especially if you live in the Atlanta GA area, and it increases your chances of being called by one of them even if it's not the one closest to where you live
-Wear nice clothes, you don't have to wear a suit, but clean khakis and a nice shirt will differentiate you from the folks who come in wearing ripped jeans and a ratty t-shirt. Even though at Home Depot you can come to work in jeans remember this is an interview.
-Think of some stories that you can relate to customer service. You don't have to be in sales or even in a job that directly deals with the public to have a customer, in any job you have a customer, someone who depends on your work output, the customer can be internal or external so think of some ways that you delivered to your customer.
Interview questions [1]
Question 1
Tell me about a time that you delivered outstanding customer service.
20-minute interview, asked scenario-based questions and experiences with customer service. The interview had a video call component and an in-person interview. The interview had questions about comfort with learning new programs and asked about availability.
it was short and it was simple very quick and they hired me on the spot probably due to needing people and being short staffed, but the staff was nice and polite they did also send me an email before hand to schedule my interview
I interviewed at The Home Depot (Flower Mound, TX)
Interview
Easy....mostly interested in your ability to be regularly on time with consistant attendence. My construction experience helped immensly in my position as Sales Associate in gthe hardware department. I becamr the highest paid associate in that department in just two years with 3 salary increases.
Interview questions [1]
Question 1
They asked several questions but due to the fact that I was so over qualified...it was 'how soon can you start".