I applied online then a week later I had a 10 minute telephone interview with the store manager which was quite brief followed by face-to-face interview and trial on the shop floor a week later.
Interview questions [1]
Question 1
What is the highlight on your CV that relates to the role How would you give the best customer service experience
I was asked a few basic questions by phone and then asked to come in for a laid back face-to-face interview. I was then asked to come back for the shop floor trial with the other interview candidates where we had to perform a series of tasks. It took them 3 weeks to send me a rejection email which I thought was very poor.
I applied in-person. The process took 1 week. I interviewed at The Body Shop (Canterbury, England) in Jul 2025
Interview
A 45 minute trial shift where they got you to interact with customers as if you worked there and give a hand and arm massage to a customer to try and sell an item. Very straight forward and they were looking to see if you follow what they ask.
the process was friendly, the first rounnd was phone interview followed by in person interview. the roles and responsibilities were east to follow . over all it was an easy and smooth eexperience.
