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      The Body Shop

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      Customer Consultant Interview

      10 Apr 2015
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at The Body Shop (London, England) in Mar 2015

      Interview

      I stopped by the local Body Shop I go to myself and handed my CV. I was told that there were an opening and without an interview or anything I was directly called in the next day (which was a Sunday) for a trial day. I was asked to dress in all black on the day. I worked for 2.5 hours from 14:00 to 16:30. I did a lot of traffic-stopping and attracted a lot of customers. Some of them didn't buy what was on sale, but they still stopped by the shop and most of them left the shop buying one or two things at least. In total I sold 4 items that they asked me to sell, as well as 1 loyalty card (which I was told to do for only half an hour - I don't think that they normally sell loyalty cards that frequently!) Funny thing was, there was no one apart from me and the manager working on the shop so I strongly believe that they were short on staff for Sunday and literally called me in to fill up the gap. At the end of the day, I didn't get much feedback and she didn't observe what I was doing at all (she hadn't even seen the 4 items sold... so I actually think I probably had sold more than 4 and she just missed them!). She called me to stop by the next day, and we had like a 10 min talk. She told me that she was impressed with my performance and they should contact me by the end of that week if I was successful. Impressed but no offer came. Nothing happened. I just wasted my Sunday for something that wasn't worth it.

      Interview questions [1]

      Question 1

      I haven't been asked anything. I was only asked if I was flexible.
      Answer question

      Other Customer Consultant interview reviews for The Body Shop

      Customer Consultant Interview

      24 Apr 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at The Body Shop

      Interview

      I was asked a few basic questions by phone and then asked to come in for a laid back face-to-face interview. I was then asked to come back for the shop floor trial with the other interview candidates where we had to perform a series of tasks. It took them 3 weeks to send me a rejection email which I thought was very poor.

      Customer Consultant Interview

      27 Apr 2026
      Anonymous employee
      Canterbury, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at The Body Shop (Canterbury, England) in Jul 2025

      Interview

      A 45 minute trial shift where they got you to interact with customers as if you worked there and give a hand and arm massage to a customer to try and sell an item. Very straight forward and they were looking to see if you follow what they ask.

      Customer Consultant Interview

      19 Jun 2024
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at The Body Shop (Toronto, ON)

      Interview

      the process was friendly, the first rounnd was phone interview followed by in person interview. the roles and responsibilities were east to follow . over all it was an easy and smooth eexperience.

      Interview questions [1]

      Question 1

      what do you know about the company
      Answer question
      1

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