Overall the questions were not too difficult but the interviewer kept asking the same questions about customer service but in different ways so I found myself repeating my answers. She asked me questions about how I would apply myself in certain situations instead of my past experience.
Interview questions [1]
Question 1
How would you handle staff that aren't pulling their weight?
I applied online. The process took 2 weeks. I interviewed at The Body Shop in Mar 2019
Interview
Sent my resume online, received a phone call to answer some pre-screening questions a couple days later. Set up a first interview with the store manager and then a second interview the following week with the district manager that was more in depth.
Interview questions [1]
Question 1
Can you talk to me about some of your prior work experience and how it would benefit you with this role?
I applied online. The process took 2 weeks. I interviewed at The Body Shop in Sept 2018
Interview
Was asked some general questions about sales and leadership experiences. Then I was lead onto the floor and asked to attempt to sell (and upsell) a few key focus items in the store (makeup). I had to create a soft sales pitch on the spot. I would definitely recommend being familiar with The Body Shop's products and selling styles.
