I applied through an employee referral. I interviewed at The Body Shop
Interview
10 questions about customer service standards
Behavioural questions
team working skill testing questions, how well you work with a team, do you pull weight of others if needed.
Are you comfortable demonstrating products to customers
Are you comfortable striking conversation with others
I applied in-person. I interviewed at The Body Shop (Toronto, ON) in Mar 2026
Interview
It was very quick and it lasted about 15 minutes and it was average questions
I heard back from them after 1 week for the final interview and they asked me after 1 week
Interview questions [1]
Question 1
How do you handle hard situations
Availability
Why do you want to work here
Easy interview. Felt more like a conversation than being grilled on my resume. The manager asked me about my interests in the industry and my thoughts on skincare. I was asked behavioral questions as well.
I applied online. I interviewed at The Body Shop (Reading, England)
Interview
Friendly, chatty, bubbly. Many questions about customer service, products, sales, teamwork, information about the company, previous jobs, and many things like that. The next day I think I received an email from them with a job offer.
Trial shift -shop floor.
Interview questions [1]
Question 1
Customer service
Stress
Availability
Favourite product
