It starts with a phone call and then they ask you to come in for an interview. During the interview there's about 3 people who ask you questions. In two weeks, they'll contact you with the results.
Interview questions [1]
Question 1
they ask which software you're familiar with and your experience with customer service.
Casual conversation vs typical interview questions. Some behavioural questions. TA was friendly yet professional taking the pressure off. Haven’t been to an interview in years so it was a nice experience.