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      TELUS

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      Related searches: TELUS reviews | TELUS jobs | TELUS salaries | TELUS benefits | TELUS conversations
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      Universal Service Agent Interview

      4 Nov 2014
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 5 weeks. I interviewed at TELUS (Las Vegas, NV) in Oct 2014

      Interview

      Went to a job fair and was emailed the assessment. Took it the same day, then received an email with another assessment. A few days after that, I received an email that they were focusing on other candidates. Then, a few days after that, I received a phone call asking me about my background, and was advised that I would receive another assessment. The email for this assessment advised that this was the final step. Checked the status for my application a few days later and my status said Passed Assessment. A couple weeks later, received an email telling me that I had passed all assessments and I would be contacted within 2 weeks to speak to hiring managers. Received the call that same day and was scheduled for that Monday. Interviewed and received a call 2 days later with the offer. Start on 11/6.

      Interview questions [1]

      Question 1

      A lot of scenario based questions, which should not be too difficult coming from a customer service background. Also, a few questions to judge tech savviness.
      Answer question