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      Personal Banking Associate (PBA) Interview

      24 May 2022
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at TD in Feb 2022

      Interview

      J'ai eu une entrevue à travers Zoom avec la cheffe de succursale qui a été très gentille. J'ai été accueillie chaleureusement malgré l'absence d'une des personnes sensées être présentes. Ensuite l’équipe d'adjudication prend les rênes j'ai du fournir plusieurs documents depuis le lycée jusqu'aux etudes supérieures

      Interview questions [1]

      Question 1

      Ou te vois-tu dans TD d'ici 5 ans?
      Answer question

      Other Personal Banking Associate (PBA) interview reviews for TD

      Personal Banking Associate (PBA) Interview

      7 Jan 2026
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TD (Toronto, ON) in Jan 2026

      Interview

      Two thorough interviews based on behaviourial scenarios. Interviewee's made me feel comfortable before responding long or open-ended questions. From the first interview I was told to wait to hear about my second interview where I met with the staff manager, in the second interview I was told my profile was good and to wait for someone to contact me, about 48 hours later I received a phone call with a job opportunity.

      Interview questions [1]

      Question 1

      Can you describe of a time where you dealt with a customer who was angry about your mistake? if so, how did you handle it?
      Answer question
      1

      Personal Banking Associate (PBA) Interview

      4 Jun 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at TD in Apr 2025

      Interview

      Questions and Simulation Questions. There was analysis questions on my behaviours in business and how to handle customer complaints. It was brief and pretty average. They were nice and personable.

      Interview questions [1]

      Question 1

      Have you worked in TD before?
      Answer question

      Personal Banking Associate (PBA) Interview

      26 Feb 2025
      Anonymous interview candidate
      Vancouver, BC
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at TD (Vancouver, BC) in Jan 2025

      Interview

      Almost one hour of HR interview. All behavior questions and they were so comprehensive from client service skills to past experience and prizes. Easy to communicate with and good interaction between interviewer and interviewee.

      Interview questions [1]

      Question 1

      Give an example of upselling something
      Answer question

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