I applied through other source. The process took 4 weeks. I interviewed at TD (Toronto, ON) in Jul 2016
Interview
I was a merit award recipient and TD is partnered with the scholarship to provide jobs for the recipients. Did an online assessment: All behavioral questions, asking if I would agree or disagree with statements (I am lazy, I am ethical, etc). Then I did a phone interview. very easy and only questions: do you have sales experience, what do you know about this position, etc. After, I did a group interview. 13 people were invited and were separated into groups of 4 and had to come up with an event to support the ones effected by Fort McMurray fire. while were were working on that, they would come and take us to do a one on one interview. The interviewer was pretty nice.
Interview questions [1]
Question 1
Why csr?
What sales experience do you have?
what motivates you?
where do you see yourself in 5 years? Try by answering something related to TD (some skill you might gain or bring to the table)
Are you at school? what are your plans?
experience dealing with a difficult customer? demanding customer?
experience bending the rules to satisfy a customer?
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.
