I applied online. The process took 2 weeks. I interviewed at T-Mobile in Jan 2022
Interview
First got invited to do a HireVue 'interview'. You pre-record videos to answers, given a bit to prepare. Then there's multiple choice, and a few write-in. After that, I got scheduled for a live virtual interview with a hiring manager. I was super, super nervous and that showed. They asked basic STAR format questions, but I feel most interviews are like that, then a mock role-play call of a customer. I was even more nervous, it showed, I floundered a teensy bit, but just remained extremely upbeat and personable.
Interview questions [1]
Question 1
Why do you want to work at T-Mobile?
Have you done any research on the company and what did you learn?
Describe a difficult time where you had to work with a team member.
Describe a time you collaborated with a team member that went great.
Are you comfortable with web-based applications?
Describe a time in work where you had to multi-task?
Describe a time in work where you had to deal with a difficult customer.
I applied through a recruiter. The process took 4 weeks. I interviewed at T-Mobile (Albuquerque, NM) in Oct 2022
Interview
I applied online over a month ago, it took quite a while before anyone got back to me. I did a phone interview, was sent an invite to do a live video, and then maybe a few weeks later had a recruiter call to schedule an in-person interview. The on-site interview was with 3 different managers and was over an hour where I had to do a mock call, I was told they would get in touch with my recruiter, but I never heard back, and no one replies to my emails, I was ghosted.
Interview questions [1]
Question 1
How familiar are you with new technology How would you handle an irate customer Do you have open availability
I applied online. The process took 2 weeks. I interviewed at T-Mobile (Tampa, FL) in Jun 2021
Interview
Engaging and lots of tools provided to help you succeed. Have to go to a seminar and have an interview with hiring managers where they ask STAR questions and do a roleplay. Overall good experience.
