I applied online. The process took 4 weeks. I interviewed at T-Mobile in Jun 2018
Interview
Brief talk, a walk through of the center, a shadowing of a rep and another mini interview followed by a mock phone call. It took about an hour and a half. They drug it out longer than necessary. Try to show you the good, you learn the bad later.
It’s a grueling process. Do several interviews before you go in for an actual interview. It’s more like a mixer. Meet a variety of people then do a one on one.
The interview went well, but when they asked about my desired length of stay, I explained that I wanted to stay for a considerable time, but still launch or perhaps grow the company. The interviewer then went on a rant about how they thought they would only stay at this job for a short while, and their enthusiasm seemed to wane.
After completing a phone interview there was an in person interview.There were two people doing the interview one person asked the questions the other took notes. It didn't last long and they were very nice.