I applied online. The process took 1 week. I interviewed at T-Mobile (Albuquerque, NM) in Dec 2011
Interview
online test then interview the process was very easy they will of course tell you about the culture of t-mobile and how wonderful it is to work there. then they will sit you with a rep to listen in on calls after that you have a panel interview with two people.
Interview questions [1]
Question 1
none very basic just use concern alot when dealing with customers
I applied online. I interviewed at T-Mobile (Salem, OR) in Dec 2016
Interview
I waited in the lobby for 20 minutes. All security staff and people coming in and out of the building were nice. I was asked the usual interview questions. Why was a I good fit? General customer service questions. We toured the building. I sat with someone for 20 minutes while she took calls. Overall it was a good experience.
I applied in-person. The process took 5 days. I interviewed at T-Mobile
Interview
when making the interview from csr 1 to csr 2 the interviewer asked a strange question but it was to test on the spot selling ..he asked me to sell him a monkey and convince him why the monkey I had for sale was better than others for sale
Interview questions [1]
Question 1
selling a monkey undoubtedly the most unexpected question
I applied online. The process took 2 days. I interviewed at T-Mobile (Salem, OR)
Interview
Applied online, got called in for an interview a few days later. They use the STAR interview process so be ready to talk about situations from previous employment. Went at sat with a customer service rep to listen to a few phone calls. Had my picture taken for an ID badge now just waiting to hear back.
