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      Swissport- Passenger Service Agent (JFK) NYY Interview

      19 Sept 2018
      Anonymous interview candidate
      Jamaica, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 8 weeks. I interviewed at Swissport (Jamaica, NY) in Sept 2018

      Interview

      After passing the initial screening process you receive an email inviting you to a hiring open house. Sounds exciting huh? In this “open house hiring process” it’s a long wait before you’re called. It feels like waiting at a doctors office because they schedule everyone at the same time. I was seen about 3hrs later. I was called into a room with the door closed interviewed by one lady. She was pleasant yet very rude professionally. Why I state ‘rude professionally’ because my interview was being interrupted every few minutes with her phone. I understand that she was attending to business at the terminal (I was interviewed at their headquarters at JFK) but I think she should have temporarily put someone else in charge or communicate with who she worked with that she would be out for the day doing interviews. – But that was not the case. She kept saying sorry but as pleasant and professional I am – Miss clearly I was on your time. I didn’t get a chance to have a proper interview. She seem very bothered by what was going on at the terminal and that threw her off to only asked me a few questions and quickly dismissed me. I briefly stated my qualifications and how I could be an asset to the cooperation but that answer didn’t phase her at all. After the interview was over , she stated that I will receive an email between Monday &Wednesday in regards to a second interview or come for paper work and quickly jot down a few notes as I walked away. I didn’t know what to think or do. Because I felt so disrespected and this whole thing felt unprofessional. A few days later I did receive an email but it was not what I was expecting. I was not selected to proceed further in the selection process. Are you kidding me?? I think I was not given a far chance to properly present myself in the interview and I think I deserve a second interview. If I am deciphering their hiring process correctly. They have already screen me prior to the interview this is why I was invited to a one-on-one interview. All I had to do now was given a fair chance to have a proper interview but that didn’t happen.. 🤷‍♀️ Therefore: Be aware of the wait time to be seen for an interviewer. And secondly, try not to be interviewed by the lady with the short cut blonde hair and glasses.

      Interview questions [2]

      Question 1

      What do you know about Swissport?
      Answer question

      Question 2

      Briefly explain your work history on your resume.
      Answer question