I applied online. The process took 3 weeks. I interviewed at Support.com (Redmond, WA) in Dec 2015
Interview
simple, called me on my phone asked me simple questions had me email them some network speed test and computer specs using speccy. they preceded with simple test involving connectivity issues than offered me the job.
Interview questions [1]
Question 1
they had me act like i was at work receiving a call how i would greet the customer.
