I applied online. I interviewed at Superdrug (Bristol, England)
Interview
Very easy interview, asked me basic questions about ‘what’s a time you faced a challenge’, ‘when have you had to deal with a bad customer’ etc. It didn’t feel necessarily personalised and more just learning the basic things about someone’s customer service. It was a very quick interview.
Interview questions [1]
Question 1
What’s a time you presented good customer service?
If you have had experience in customer service it will be fine, if not could be difficult as questions are based on times you’ve dealt with things obviously you can make it up
Interview questions [1]
Question 1
If someone came in for a gift for a friends and didn’t know what to get them, what is some questions you would ask to help
I applied online. The process took 1 week. I interviewed at Superdrug (London, England) in Aug 2025
Interview
it was quick, the person was very friendly and felt like a casual conversation rather than an interview. there was multiple people in the room having separate interviews. however i have not heard back and its been a week and they said they would call me back
Interview questions [1]
Question 1
tell me about yourself, tell me a time you worked as part of a team, do you shop here and are you familiar with the shop, do you know about cosmetics and if not are you willing to learn about cosmetics