Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      State Farm

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: State Farm reviews | State Farm jobs | State Farm salaries | State Farm benefits | State Farm conversations
      State Farm interviewsState Farm Retention Specialist interviewsState Farm interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Zurich Insurance
      3.8★Compensation and benefits
      avatar
      Generali
      3.5★Compensation and benefits
      avatar
      AXA
      3.7★Compensation and benefits
      avatar
      Allianz Partners
      3.6★Compensation and benefits

      Retention Specialist Interview

      27 Jun 2023
      Anonymous employee
      Richardson, TX

      Other Retention Specialist interview reviews for State Farm

      Retention Specialist Interview

      24 May 2025
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at State Farm (Richardson, TX)

      Interview

      It was lengthy, i had to have a phone interview and then a video interview where i recorded myself answering questions. Overall, the process was about a month. As long as you are customer focused you will land the job. It's all about customers and metrics.

      Interview questions [1]

      Question 1

      Describe a time a customer was upset? How did you handle it?
      1 Answer
      Easy interview

      Application

      I interviewed at State Farm (Dallas, TX)

      Interview

      Prepare Thoroughly. Preparation goes beyond just understanding and researching the company's website and perusing the annual report; they're a given. ... Make a Good First Impression. ... Run Offense, Not Defense. ... Use a Nonverbal Strategy. ... Be Positive. ...

      Interview questions [1]

      Question 1

      Job experience and qualified experience, education
      Answer question

      Retention Specialist Interview

      30 Oct 2023
      Anonymous employee
      Bloomington, IL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at State Farm (Bloomington, IL)

      Interview

      First there's a typing assessment that's not hard at all, then a phone call confirming details about the job role and requirements, then a video interview where you submit a video answering the questions given to you on the screen.

      Interview questions [1]

      Question 1

      I forgot specifically what the questions were, but it was mainly behavioral questions and maybe why state farm
      Answer question
      1