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      State Farm

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      Auto Claims Processor Interview

      20 Aug 2015
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at State Farm (Austin, TX) in May 2014

      Interview

      You interview before a panel of 4 to 5 people which includes managers and team leads. They ask you the "tell me about a time when" past performance and skills based questions for anywhere from 45 to 60 minutes. They expect you to ask for the job and tell them if you are still interested in the job at the end of the interview.

      Interview questions [1]

      Question 1

      Tell me about a time when you dealt with a difficult customer and how you provided excellent customer service to them.
      Answer question

      Other Auto Claims Processor interview reviews for State Farm

      Auto Claims Processor Interview

      17 May 2014
      Anonymous employee
      Frederick, MD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 months. I interviewed at State Farm (Frederick, MD) in Apr 2014

      Interview

      I applied online late March and received an email to complete a battery, skills, and data entry test. Two days later, I received an email informing me I passed the tests and that a recruiter would contact me to schedule an interview. My interview was in late April and it was a phone interview which took about an hour. The recruiter was very professional, thorough and helpful through the process. We discussed my employment background and went over a series of behavioral questions. We went over salary and unfortunately that was non-negotiable. She told me that I wouldn't hear back about whether or not a offer would be presented until the end of May. She notified me that start date for the position would be in July. I heard back from a recruiter Mid- May (this month) with an contingent offer (passing background completed by hire right and drug screen). There would be no additional interviews after the phone interview. At this point I am just waiting to hear back from two other positions from other companies one offering 42K and the other offering 35K because State Farm is only offering me 31K and I left my previous position making 36K.

      Interview questions [1]

      Question 1

      Reflect back to a time where you disagreed with management or a coworker.
      2 Answers
      1

      Auto Claims Processor Interview

      27 Dec 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at State Farm

      Interview

      Two level interview, first was an over the phone with person in HR and secondary interview is a panel interview with two or more managers in your desired department.

      Interview questions [1]

      Question 1

      All questions were previous job experience questions, not challenging
      Answer question

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