The job was posted online. I tested and uploaded my resume. I was contacted for a phone interview. Next I came in for a meeting with the office manager. The next meeting was with the office manager and the agent. I also meet with some of the other staff. The interview process was very professional and I like the opportunity to work on salary and commission. I also suggest you check out the agents website and facebook account. You should also read up on the companies web site. Agents are independent contractors and you are working directly for the agent.