I applied online. The process took 1 day. I interviewed at Starbucks (Springfield, VA) in May 2021
Interview
Very simple, sat down during hours at a booth within the store. Basic questions, mainly about customer support and how to deal with difficult customers. Manager was friendly and affable.
Interview questions [1]
Question 1
How would you handle being with a difficult customer who is visibly irritated?
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Interview questions [1]
Question 1
What's a difficult customer interaction you've had?
The interview was short and straight forward. They ask about availability and previous employment. No complicated questions. The interviews take place in the cafe of one of the starbucks stores.
Interview questions [1]
Question 1
They asked how I would handle fast paced environments
very easy and straightforward, they did a coffee tasting and was asked to describe the coffee taste. They focus on customer service, and knowing starbucks slang and the company goals is always a plus
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!
