Applied online. The online application is great, it saves your information allowing you to apply for multiple positions. I was contacted by a recruiter who did a 20 minute phone interview, before setting up a Skype interview for the following day. Skype interviews are nerve wracking, be prepared! Asked about your willingness to have a quota, prior sales experience and future goals. Upon a successful Skype interview, you'll be scheduled to meet with the branch manager, and sales coach or who ever they determine at the branch location. All interviews will emphasize role playing. They will want to know that you've done your homework and studied up on the company. The company moves quickly if they decide to hire you. Will call within a week of your in person interview to let you know if you are hired. Employment offer is contingent on a background check and clean DMV records, so you can't have anything crazy on your records. Felonies, arrest, DUIs and a bad driving record will surely disqualify you as they want people who are able to drive.

The interview process was smooth, well-structured, and moved quickly. It began with an initial screening interview with the recruiter, who asked about my customer service background, communication skills, and interest in the role. The conversation was friendly and focused on getting to know my experience and work style. The second interview was with the Branch Manager. This interview focused mostly on industry knowledge, such as understanding rental operations, sales approaches, handling customer needs, and familiarity with similar work environments. The Branch Manager also shared more details about the day-to-day responsibilities at the branch. The third and final interview was a virtual meeting with the General Manager. This conversation centered on overall fit, professionalism, and customer service philosophy. The GM asked about my strengths, work ethic, and how I deliver exceptional customer experiences. Throughout the process, communication was clear and timely, and the entire team was professional and welcoming. Overall, it was a positive and efficient interview experience.