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      Shutterfly

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      Related searches: Shutterfly reviews | Shutterfly jobs | Shutterfly salaries | Shutterfly benefits
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      Customer Service Representative Interview

      18 Nov 2011
      Anonymous interview candidate
      San Jose, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Shutterfly (San Jose, CA) in Sept 2011

      Interview

      A recruiter with Shutterfly contacted me on the phone after I applied at a subsidiary of Shutterfly, called Tiny Prints. She did most of the talking telling me about the company and the position. The recruiter seemed pretty impressed and she was enthused to have me move forward with the next step, which would have been a phone interview with the hiring manager. She emailed me the following four days letter: "We want to thank you for taking the time to connect with us for a position here with Shutterfly/Tiny Prints. We carefully reviewed your background and experience, and though we do not have a position that is a strong match with your qualifications at this time, we will be keeping your resume active in our database..." Too bad I couldn't at least get an interview with the hiring manager first. My only guess is she Googled me or spoke with a former employer who blackballed me because I was very qualified and at least should have had a chance to bomb in the actual interview before receiving that letter.

      Interview questions [1]

      Question 1

      N/A This was not applicable because I never actually received an interview. It was a simple phone screening telling me about the company and position.
      Answer question
      1

      Other Customer Service Representative interview reviews for Shutterfly

      Customer Service Representative Interview

      28 Sept 2023
      Anonymous interview candidate
      Phoenix, AZ
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shutterfly (Phoenix, AZ) in Aug 2023

      Interview

      My interview was telephonically, and the interviewer was very kind and gave me all the details of the position related to a customer service agent. I felt very comfortable and the interview went very smoothly. She told me that I was just at the vet the following day, which I did receive an email stating that I could work remotely from home.

      Interview questions [1]

      Question 1

      They asked me what was my biggest quality
      1 Answer

      Customer Service Representative Interview

      12 Jul 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Shutterfly

      Interview

      Very straight to the point. Easy interview. 2 rounds. Had to also take a computer skills test. One. On one interview then a small group interview with 3 people. Just dress nice and be yourself

      Interview questions [1]

      Question 1

      What makes you a great fit?
      Answer question

      Customer Service Representative Interview

      8 Feb 2017
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Shutterfly (Tempe, AZ) in Oct 2015

      Interview

      I started with a computer skills test. Once I passed that, my interview was scheduled. Each supervisor asked a series of questions. Once the interviews were over, a phone screen was done to assess soft skills.

      Interview questions [1]

      Question 1

      What was a difficult experience in customer service you dealt with in the past? How did you handle it?
      Answer question
      1

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